{"id":6315,"date":"2025-01-29T18:17:47","date_gmt":"2025-01-29T18:17:47","guid":{"rendered":"https:\/\/wss-ski.at\/en\/?page_id=6315"},"modified":"2026-06-02T20:07:20","modified_gmt":"2026-06-02T18:07:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/wss-ski.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#000000″ scene_position=”center” top_padding=”10″ text_color=”custom” custom_text_color=”#000000″ text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”1000″ overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column top_padding_desktop=”30″ constrain_group_100=”yes” bottom_padding_desktop=”30″ 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column_padding_type=”default” gradient_type=”default”][nectar_cta btn_style=”underline” heading_tag=”p” button_color=”default” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” constrain_group_2=”yes” display=”block” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”About us” url=”https:\/\/wss-ski.at\/en\/about-us\/” margin_left=”10″ margin_right=”10″][nectar_cta btn_style=”underline” heading_tag=”p” button_color=”default” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” constrain_group_2=”yes” display=”block” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”Price list” url=”https:\/\/wss-ski.at\/en\/prices\/” margin_left=”10″ margin_right=”10″][nectar_cta btn_style=”underline” heading_tag=”p” button_color=”default” button_border_thickness=”0px” link_type=”regular” alignment=”left” 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border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”horizontal” column_element_direction_tablet=”horizontal” column_element_alignment=”center” column_element_spacing=”10px” desktop_text_alignment=”center” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” 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display_phone=”inherit” icon_family=”none” link_text=”Reservation form 3h Kids Ski Course” url=”https:\/\/wss-ski.at\/en\/reservation-form-3h-kids-ski-course\/” margin_left=”10″ margin_right=”10″][nectar_cta btn_style=”underline” heading_tag=”p” button_color=”default” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” constrain_group_2=”yes” display=”block” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”Reservation form Snowboard Beginner 3h” url=”https:\/\/wss-ski.at\/en\/reservation-form-snowboard-beginner-3h\/” margin_left=”10″ margin_right=”10″][nectar_cta btn_style=”underline” heading_tag=”p” button_color=”default” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” constrain_group_2=”yes” display=”block” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”Reservation form weekend course” 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animation=”slight-fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h1″ text_color=”#f6911d” font_size_max=”100px” line_reveal_by_space_text_effect=”none” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Good to know FAQ” text_direction=”default” font_size=”6vw” font_line_height=”0.9″ font_size_tablet=”11vw”][\/split_line_heading][nectar_text_inline_images media_type=”images” images=”5872,5863,5862,5824,5849,5848″ image_size=”large__h_rect” image_effect=”none” media_roundness=”10px” image_loading=”default” line_reveal_by_space_text_effect=”” content_alignment=”” font_style=”h1″ font_size=”3vw” font_line_height=”1.4″ font_size_desktop=”3vw” font_size_tablet=”6vw” max_width=”” font_size_phone=”7vw” text_direction=”default”]Here we have the answers* on the most asked questions to the Wintersportschule *Stodertal GmbH \u2013 Ski School *Hinterstoder. You can\u2019t find your *question? Write us an email: info@wss-ski.at<\/a><\/strong> We *will try to answer as *soon as possible.[\/nectar_text_inline_images][divider line_type=”No Line” custom_height=”100px”][vc_custom_heading text=”General questions” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” css=””][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Where are the offices of the Ski School located?”][vc_column_text css=”” text_direction=”default”]You will find our\u00a0main office\u00a0directly at the valley station of the cable car (H\u0151ssbahn). The main office is open daily during the winter season.
\nYou can also use our\u00a0online shop\u00a0and enjoy many advantages (discounts, etc.). The office at the middle station next to the kids park, is mainly open for private lessons, payment and arranging. Attention, no fix opening hours.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is the equipment included in the ski school prices?”][vc_column_text css=”” text_direction=”default”]No. The sports equipment must be rented or purchased independently of the ski school. The SKI \/ SNOWBOARD EQUIPMENT can be rent in one of the following sport shops:
\nIntersport Pachleitner intersport-pachleitner.at<\/a>
\nSport 2000 huber-hinterstoder.at<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What to do if my private ski equipment is not up to date?”][vc_column_text css=”” text_direction=”default”]If guest are coming with old skis, not prepared skis or not adjusted binding, they can\u2019t participate on course until they fix skis. Also if they paid, money will not be refunded. Intersport Pachleitner and Huber 2000, which are in village, both have the possibility to prepare your skis or to rent you new ones.
\nIntersport Pachleitner intersport-pachleitner.at<\/a>
\nSport 2000 sport2000rent.com<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”My kid is 4 years old what is the best to do?”][vc_column_text css=”” text_direction=”default”]The best is to book only 1 day with option of an extension (extension per day per kid costs 10\u20ac). If kid wants to ski next day\/s then you can always extend, on the same day, with low risk. But if you book for 5 days and kid doesn\u2019t want to ski after first day, or for any other reason, then we can\u2019t do anything, we don\u2019t give money back.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”My child doesn’t want anymore, what can I do?”][vc_column_text css=”” text_direction=”default”]To keep the “my child doesn’t want anymore” problem as low as possible, we recommend in advance to book only 1 day with the option of prolonging with an additional fee of 10\u20ac. If you overestimate your own children, it is your own fault and no amount will be refunded, also if somebody paid 3 or more days, and the child doesn’t want after the first day anymore.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is the ski pass included in the course price?”][vc_column_text css=”” text_direction=”default”]The ski pass is not included in the course price! Info and prices for ski passes can be found at www.hiwu.at<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do beginners also need a ski pass?”][vc_column_text css=”” text_direction=”default”]Basically yes. At the Sunny Kids Park \u2013 our kids practice terrain \u2013 a ski pass is from the first day on necessary. To reach this Sunny Kids Park, Kids Arena, you need to take a cable car ride first and walk\/ski down ca. 150m to the entrence of the kids area. Ski pass sortiments, combinations and prices you can find at www.hiwu.at<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Why to book online \/ online shop?”][vc_column_text css=”” text_direction=”default”]While it was common to book all courses and equipment on the day of arrival on spot, we recommend to book ski- and snowboard courses right in time in advance. Also private lessons we recommend to reserve in advance. Like this you avoid the risk, not get a free spot for the courses or get no equipment, especially in the main season, not that we are booked out. Both sides benefit from the online booking, the Ski school for planning in advance and the guest cause of getting a fix slot and a discount. Further there is enough time to clear all possible questions to organize a perfect winter holiday.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What do we need to bring to the ski or snowboard course?”][vc_column_text css=”” text_direction=”default”]A complete set of ski or snowboard equipment, warm clothes, gloves, sun cream, we also recommend a helmet (obligatory for children up to 15 years).[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What courses (skill level) do you offer?”][vc_column_text css=”” text_direction=”default”]We offer courses from beginners to good skiers \/ snowboarders. On the first day of the course you will be divided according to your current ability.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do I also need to book in advance for group courses?”][vc_column_text css=”” text_direction=”default”]We generally\u00a0recommend booking through our webshop.\u00a0The earlier the better. This brings you a lot of advantages. There is usually always space in the group courses. In the\u00a0holiday periods,\u00a0however, we cannot guarantee that there will be free places on site without online booking.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is there also a course on Saturday and Sunday?”][vc_column_text css=”” text_direction=”default”]There are\u00a0no group courses\u00a0on Saturdays and Sundays, except at Christmas \/ New Year, here the courses are fixed by the date, starting days are the 27th of December and the 2nd of January. We offer weekend courses, but on other terms than the regular courses.
\nPrivate lessons are of course also possible on Saturday and Sunday at any time on request.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do I have to book a 5-day course directly?”][vc_column_text css=”” text_direction=”default”]In terms of price, our 5-day course is the\u00a0cheapest offer.\u00a0If you are unsure whether your child (from 4 years) likes skiing, you can book fewer days for the time being. If it works out well, you can simply rebook for the additional days + prolonging charge of 10\u20ac in our office. Extending is possible \u2013 reducing is not possible, no money refund.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do the ski course days have to be on consecutive days?”][vc_column_text css=”” text_direction=”default”]In principle, yes. It also makes sense to redeem the days consecutively, as the learning programme builds on each day. If the children \/ adults skip a day, this could result that they are not being able to keep up in the course, and this can cause to change groups, if there are any groups below (not always available).[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is it possible to join a course during the week?”][vc_column_text css=”” text_direction=”default”]Beginners\u2019 courses start on Monday (on request on the other days.) It is not possible to give a beginner in the middle of the week to an already started group. Intermediate and advanced children can join a running course from Tuesday to Wednesday.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you also have foreign language ski instructors?”][vc_column_text css=”” text_direction=”default”]We have an international team of ski instructors. Most of the ski instructors speak\u00a0German and English.\u00a0We also have sometimes instructors who speak Dutch.
\nOn request, other languages can also be considered for private lessons (Croatian, Dutch, Czech,\u2026)[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”In which languages are the courses offered?”][vc_column_text css=”” text_direction=”default”]Group lessons are generally held in German or English. Other languages such as Dutch, Czech, Croatian, etc. are possible on early request, but can never be guaranteed.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do I get my money back if I don’t like the course I booked?”][vc_column_text css=”” text_direction=”default”]Basically, you only get your money back if you have a local doctor\u2019s certificate (illness, injury). However, there are several offers (one day course, extension for a certain amount) to keep the \u201crisk\u201d for you as low as possible.
\nIf, contrary to expectations, it still doesn\u2019t work out, we offer the possibility to change\u00a0your course to a private lesson.\u00a0In this case, the difference of the still open course days will be credited, and in case of something is still missing, you need to pay the difference.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What is the minimum number of participants for a group course?”][vc_column_text css=”” text_direction=”default”]A minimum of 5 participants is required for a group course to be possible. If there are less than 5 participants, the group can be combined or the course time can be shortened accordingly. Private lessons can be taken and shared.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What happens in the event of an accident?”][vc_column_text css=”” text_direction=”default”]Course cards are personal and non-transferable. Redeemed course tickets will be refunded on a pro rata basis. The Wintersportschule Stodertal GmbH, Ski School Hinterstoder accepts no liability for any accidents.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I pay by credit card at the ski school office?”][vc_column_text css=”” text_direction=”default”]Yes. We accept Visa, Mastercard, EC card (Maestro) and cash.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#000000″ scene_position=”center” top_padding=”12%” bottom_padding=”10%” left_padding_desktop=”18%” constrain_group_2=”yes” right_padding_desktop=”18%” bottom_padding_tablet=”15%” left_padding_tablet=”18%” constrain_group_4=”yes” right_padding_tablet=”18%” left_padding_phone=”8%” constrain_group_6=”yes” right_padding_phone=”8%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”slight-fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][vc_custom_heading text=”Questions about the children’s ski course” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” css=””][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”From what age can children join the ski course?”][vc_column_text css=”” text_direction=”default”]We offer group courses from 4 years on, kids who are younger can partizipate, but just for 1 day at the moment, and if it works out, parents can prolong (+10\u20ac Prolonging charge).
\nIn general, lessons with a private instructor are possible at any time.
\nFor children from 7 years we recommend our Cool Kids course (3 hours) from 10 \u2013 13 0\u00b4clock.
\nFor snowboard courses we have a minimum age of 8 years. The\u00a0halfday course\u00a0is 2 hours per day from 10 – 12 o\u00b4clock for kids from 4 years on until maximum 15 years.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is the equipment for children included in the ski school price?”][vc_column_text css=”” text_direction=”default”]No. The sports equipment must be rented or purchased independently of the ski school. The SKI \/ SNOWBOARD EQUIPMENT can be rent in one of the following sport shops:<\/p>\n

Intersport Pachleitner intersport-pachleitner.at<\/a>
\nSport 2000 sport2000rent.com<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How is the grouping done?”][vc_column_text css=”” text_direction=”default”]The children are primarily divided according to their skiing ability and age. If the children have approximately the same level, they can of course also ski in the same group. Just let us know on the first morning when we form the classes. We will try our best. Our teachers are always taking measure on the lower level kid.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is it bad if I have entered or booked the wrong ski level?”][vc_column_text css=”” text_direction=”default”]Yes. The groups are all divided up at the assembly point. There they are asked again about their skills. After this questioning, you will be placed in the appropriate group course, the kids need to ski through a slalom where we see their technic. It is possible to change to another group without any problems. If your kid is in between 2 levels, always choose the lower one. The only problem can happen out of main season, when we have little groups. So it can happen on wrong booking, that we don\u00b4t have then the right group.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can our children be in a group together?”][vc_column_text css=”” text_direction=”default”]Yes and no. The children are primarily divided according to their skiing ability and age. If the children have approximately the same level, they can of course also ski in the same group. Just let us know on the first morning when we form the classes.
\nWe will try our best. Our teachers are always taking measure on the lower level kid.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is the ski pass included in the course price?”][vc_column_text css=”” text_direction=”default”]The ski pass is not included in the course price.
\nInformation and prices you can find here: www.hiwu.at<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do children beginners also need a ski pass?”][vc_column_text css=”” text_direction=”default”]Basically yes. At the Sunny Kids Park \u2013 our kids practice terrain \u2013 a ski pass is from the first day on necessary. To reach this Sunny Kids Park, Kids Arena, you need to take a cable car ride first and walk\/ski down ca. 150m to the entrence of the kids area. Ski pass sortiments, combinations and prices you can find at\u00a0 www.hiwu.at<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”When will the final race take place?”][vc_column_text css=”” text_direction=”default”]The ski race takes place on Friday mornings (valid just for 5 day course participants, except on Christmas, here is the race on 6th of January in the morning). The ski race is part of the lessons. Children who do not wish to actively participate in the ski race have the opportunity to watch. After the race the lessons take place as normal.
\nAfterwards, the award ceremony takes place at the respective assembly point, the kids park. Each child receives a medal.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you also have foreign language ski instructors?”][vc_column_text css=”” text_direction=”default”]We have an international team of ski instructors. Most of the ski instructors speak\u00a0German and English.\u00a0We also have sometimes instructors who speak Dutch.
\nOn request, other languages can also be considered for private lessons (Croatian, Dutch, Czech,\u2026)[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”In which languages are the courses offered?”][vc_column_text css=”” text_direction=”default”]Group lessons are generally held in German or English. Other languages such as Dutch, Czech, Croatian, etc. are possible on early request, but can never be guaranteed.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you offer lunchtime childcare?”][vc_column_text css=”” text_direction=”default”]No, since a couple of years we don\u00b4t offer lunch anymore.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Where can we pick up our child after class?”][vc_column_text css=”” text_direction=”default”]In principle, the meeting point is also the pick-up point, our meeting place up on the middle station, next to the entrence of the Sunny Kids Park. But if you are not sure \u2013 just ask your child\u2019s ski instructor.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is it necessary to book a 5-day course for children?”][vc_column_text css=”” text_direction=”default”]Pricewise the 5 day course is the cheapest offer. If you are not sure, if your kid (especially in age of 4-5 years beginner) doesn\u00b4t like skiing, then it is smarter to book little days, that\u2019s why it is variable from 1 till 5 days bookable. After booking 1 day, and the kid likes it, you come until latest 13:30 at the same day in our office and prolong the course, we count the difference + 10\u20ac prolonging charges. The teacher is also saying after the first 2 hours, if it makes sense to prolong or not. Our programme is built up over a week with ski races and prize-giving on Friday morning. Therefore it makes sense to stay in the course for the whole 5 days. However, it is of course also possible to attend a course for less days.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Does it make a difference in price whether I book a 3-day course first or a 5-day course immediately?”][vc_column_text css=”” text_direction=”default”]If the 5-day ticket is bought right at the beginning, there is a considerable price advantage.
\nIf the first 3 days are bought individually (day by day), it is more expensive cause of the prolonging charge of 10\u20ac per eyery time.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do the ski course days have to be taken on consecutive days?”][vc_column_text css=”” text_direction=”default”]In principle, yes. It also makes sense to redeem the days consecutively, as the learning programme builds on each day. If the children\/adults skip a day, this could result that they are not being able to keep up in the course, and this can cause to change groups, if there are any groups below (not always available).[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What if my child is unwell or injured during the ski course?”][vc_column_text css=”” text_direction=”default”]The telephone number of a parent should be noted on the course card. Then we can call you if necessary. It is very important to check the number on mistakes, and don\u2019t forget to add the country code before. Therefore it is important that you are reachable on your mobile phone.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What if my child is unwell or injured during the ski course?”][vc_column_text css=”” text_direction=”default”]The telephone number of a parent should be noted on the course card. Then we can call you if necessary. It is very important to check the number on mistakes, and don\u2019t forget to add the country code before. Therefore it is important that you are reachable on your mobile phone.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#000000″ scene_position=”center” top_padding=”12%” bottom_padding=”10%” left_padding_desktop=”18%” constrain_group_2=”yes” right_padding_desktop=”18%” bottom_padding_tablet=”15%” left_padding_tablet=”18%” constrain_group_4=”yes” right_padding_tablet=”18%” left_padding_phone=”8%” constrain_group_6=”yes” right_padding_phone=”8%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”slight-fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][vc_custom_heading text=”Questions about private lessons” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” css=””][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How early do I need to book a private ski instructor?”][vc_column_text css=”” text_direction=”default”]For organisational reasons, we ask you to book the private instructor in good time.\u00a0The earlier, the better. This is the only way we can best fulfil your wishes (time, ski instructor, language, \u2026).
\nEspecially in the high season we get many requests for private lessons.
\nYou are also welcome to visit us directly in our office. It is always possible that a private teacher is available at short notice.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are the private prices for one or more persons?”][vc_column_text css=”” text_direction=”default”]The quoted private rates are for 1 person, for each additional person we charge a surcharge of 60\u20ac for 2nd person, 50\u20ac for 3rd person and 40\u20ac for 4th person.
\nAll participants should have a similar level, the ski instructor is building up on the lower level skier.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is there a price difference if I reserve online or on site?”][vc_column_text css=”” text_direction=”default”]You have many advantages when reserving online:<\/p>\n

Booked private teacher is firmly reserved for you
\nDisscount from 5 days on (see it on table)
\nNo need to fill in forms on site
\nNo waiting time at check-in
\nDetailed lesson information
\nAnd finally go on holiday relaxed.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you also have foreign language ski instructors?”][vc_column_text css=”” text_direction=”default”]We have an international team of ski instructors. Most of the ski instructors speak\u00a0German and English.\u00a0We also have sometimes instructors who speak Dutch.
\nOn request, other languages can also be considered for private lessons (Croatian, Dutch, Czech,\u2026)[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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Learn about bookings, ski courses, equipment, weather policies, cancellations, and practical information for your ski lessons.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wss-ski.at\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WSS Ski FAQ | Hinterstoder Ski School Info\" \/>\n<meta property=\"og:description\" content=\"Get all important information in the WSS Ski FAQ. 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